After submitting the order, it acquires a “pending” status. You will be informed at each stage (e.g., pending, approved, declined, shipped, reshipped) of your order processing via email. If you do not receive it within 24 hours of the order placement, please contact our Customer Support Service using the Contact Us form.

Order processing may sometimes take up to 72 hours to avoid mistakes in your order information as well as to prevent any fraudulent orders. Your card will be charged only after the order is confirmed with you personally (either by email or phone) and approved by our Fraud Department.

IMPORTANT! In some cases, the actual amount charged may differ from the total invoice amount due to a foreign transaction fee. Please bear this in mind before placing an order. The foreign transaction fee may be charged regardless of the payment type (credit, debit, prepaid, gift, etc.).

Shipping Policy

Our online pharmacy provides a fast, reliable, and discreet delivery service to the country specified by the customer. Following shipping rates:

Shipping Method/Order Price$0.00$300.00$300.00+
International Registered Mail 14-21 business days (in some cases up to 35 business days)$10.00FREE

Please be informed that your order cannot be shipped or delivered on weekends or public holidays.

IMPORTANT! Delivery times are accurate in most cases. However, they cannot be guaranteed due to the possibility of unforeseen circumstances (e.g., extreme weather conditions, natural disasters, geopolitical situations in the country of dispatch, transit countries, or the destination country) or other events which may disrupt the shipping and delivery process.

Please note that if for any reason your previous order was not delivered, we will not be able to process a new one. In case the order delivery deadline has been reached, and you still have not received your order, do not place a new one. Instead, contact our Customer Support Service by using the Contact Us form, and we will arrange the reshipment of your previous order for free.